Definitions:
We/Our Company refers to KITSUNE LABS
Event refers to Shirakawa Festival
This Website refers to
Ticket refers to general attendees, i.e., those who purchase VIP and standard tickets
All Participants refers to ticket holders, stall owners, staff (volunteers), or other attendees
Terms for Ticket Holders and Attendees:
- Tickets will be prioritized based on purchase time; earlier buyers will be assigned to the morning session, others to the afternoon session (VIP tickets exempt).
- Entry times for morning, afternoon, and VIP sessions are: 12:00, 14:00, and 11:00 respectively.
- For effective crowd control, on-site ticket sales are not available for the morning session.
- This event offers standard and VIP tickets priced at HKD$60 and HKD$120 respectively (actual prices may vary due to promotions/marketing strategies).
- Successful purchasers will receive email confirmation. Present QR code to staff for verification at the event (ID may be required).
- Personal data collected will be used for event management, administration, communication, and identity verification (see our Privacy Statement).
- Ticket resale is permitted but must not exceed the official price set by us/authorized vendors. We reserve all legal rights for violations.
- Resale is prohibited in public passages, venue entrances, or approachways except by authorized persons.
- We reserve the right to handle lost items without notice. No compensation claims for lost property will be accepted.
- Event may be canceled/postponed without notice if Typhoon Signal No. 8+ or Red/Black Rainstorm Warning is issued 2 hours before start time.
- Attendees are responsible for their personal safety. We are not liable for non-event-related injuries.
- Participants must compensate for damages to facilities/equipment (excluding normal wear). Theft or removal of property will result in compensation claims and legal action.
- Attendee identity must match registration details. We reserve legal rights for discrepancies without valid reasons.
- Persons engaging in misconduct may be denied entry or expelled. We retain final decision rights for all admissions.
- Event will be canceled if minimum participants are not met after registration deadline.
- Gifts/materials (if any) will be distributed upon entry (design/color random). No exchanges/refunds/cash redemption allowed. No compensation for lost/stolen gifts.
- Participation implies agreement to all terms. We reserve the right to disqualify violators.
- We are not responsible for third-party websites linked from this site, including content accuracy, legality, viruses, or device damage. Use at your own risk.
- Full refunds will be issued for cancellations due to force majeure (e.g., severe weather). Physical tickets must be returned within specified period (≥2 weeks). Online tickets will be refunded to original payment method within 30 business days.
- Re-entry is permitted with hand stamp obtained upon entry.
- Maintain cleanliness in buildings and restrooms.
- Do not use restrooms as changing rooms. Use designated changing areas if needed.
- Avoid prolonged stays at stalls to maintain clear pathways.
- Do not sit on the floor.
- Respect all participating circles and their creations.
- No eating/drinking in event areas.
- Smoking is strictly prohibited.
- Media personnel must obtain circle consent before interviews/photography.
- Cosplay must avoid excessive exposure and imitation of official uniforms (e.g., police/security) to prevent public confusion.
- No group photos in front of stalls to avoid disrupting circles.
- Tripods or floor-based photography equipment are prohibited.
- Do not occupy venue areas for extended photography sessions.
- Harassment including verbal abuse or stalking of attendees/staff is prohibited.
- Do not photograph staff without consent.
- All attendees must comply with organizer rules. Behavior damaging our reputation or disrupting order may result in expulsion and legal action.
- We/Organizer retain final decision rights for any disputes.